GENPACT - Noida

Experience - 0 to 3

Key Skills - application support, l1 support, l2 support, incident management, servicenow, workflow support, application troubleshooting, issue resolution, vip user support, access management, user onboarding, lower environment testing, dev environment, sandbox testing, training environment, stakeholder coordination, l3 coordination, shared mailbox support, operational support, ms excel, ms powerpoint, documentation, communication skills, analytical skills, problem solving.,

GENPACT - Lucknow

Experience - 0 to 2

Key Skills - application support, ap capture support, l1 support, l2 support, incident management, help desk support, jira, servicenow, troubleshooting, root cause analysis, rca, operational standards, documentation management, knowledge base creation, user training, azure cloud services, azure monitoring, azure devops, ci/cd pipelines, build and deployment support, aks, azure kubernetes service, docker, container management, grafana, system monitoring, alerting, sql queries, data validation, document intelligence, data capture, ocr, icr, omr, oauth authentication, web services, access management, release support, production support, shift operations, on call support, cross functional collaboration, .net exposure, finance and accounting domain, ms office, analytical skills, communication skills.,

GENPACT - Bangalore

Experience - 0 to 3

Key Skills - Technical Support, IT Helpdesk, L1 Support, Troubleshooting, Desktop Support, IT Support, Remote Support, Service Desk, Technical Helpdesk.,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - CAD Support, CAE Support, PLM Support, SolidWorks, Creo, AutoCAD, Ansys, Abaqus, Ansa, Cadenas, L1 Support, L2 Support, Flexera, OpenLM, License Server Management, License Optimization, SCCM, Application Packaging, Software Deployment, Power BI, License Utilization Reporting, Dashboard Creation, Team Leadership, Incident Management, Service Request Management, Migration Activities, Design Data Server Migration, Technical Troubleshooting, Vendor Coordination, IT Collaboration, Documentation Management, System Configuration Management, Support Process Documentation.,

GENPACT - Bangalore

Experience - 0 to 3

Key Skills - Technical Support, IT Helpdesk, L1 Support, Troubleshooting, Service Desk, Remote Support, Desktop Support, IT Support, Technical Helpdesk,

GENPACT - Hyderabad

Experience - 2 to 7

Key Skills - L1 Support, O365/M365, Intune, SharePoint, International Voice Process, Ticketing Tools, Service Desk Operations, Troubleshooting, Office 365 (all versions), and Active Directory.,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,